Privacy Notice & Communication Consent

Prime Dental Care LLC

At Prime Dental Care LLC, we respect your privacy and are committed to protecting your personal health information. This notice explains how we collect, use, and protect the information you provide through our website and communication channels, including SMS text messages and emails.

Information We Collect

When you visit our website, fill out forms, schedule appointments, or communicate with us, we may collect personal information such as:

  • Name, phone number, and email address

  • Appointment and insurance details

  • Health-related information relevant to your care

How We Use Your Information

We use your information for purposes including:

  • Appointment scheduling and reminders

  • Customer care messages

  • Billing and insurance verification

  • Follow-up care and treatment coordination

  • Two-factor authentication messages

  • Promotional discounts, flash sales, advertisements

  • Account notification messages

  • Delivery notification messages

Text Message & Email Communications

By providing your phone number or email address, you consent to receive appointment reminders, confirmations, follow-ups, and limited promotional offers via text message and/or email from Prime Dental Care LLC.

Message Frequency 

You will get more than one message from us unless you opt-out. Message frequency may vary depending on your treatment schedule, communication preferences, and ongoing services with our practice. On average, up to 4 messages per month. Prime Dental Care LLC reserves the right to alter the frequency of messages at any time to increase or decrease the total number of messages. Prime Dental Care LLC and carriers are not liable for delays or undelivered messages. 

Message and data rates may apply. Message frequency varies.

Opt-In / Opt-Out Options

  • To opt in, you may complete a form on our website or provide consent at your visit.

  • To opt out of text messages at any time, reply STOP to any message you receive.

  • To opt out of marketing emails, click the "unsubscribe" link at the bottom of any email or contact us directly.

  • Opting out will not affect your ability to receive important health-related communications.

Your Privacy Rights

We are fully HIPAA-compliant and will not sell, rent, or share your personal information with third parties without your explicit consent, except as required by law or for treatment, payment, and healthcare operations.

Liability 

We are not responsible for any charges, errors, or delays in SMS delivery or undelivered messages caused by your carrier or third-party service providers. 

Updates

We may periodically update this privacy policy. If we make material changes that have a substantive and adverse impact on your privacy, we will provide notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information about our privacy practices.

Questions or Concerns?

If you have questions about our privacy practices or communication policies, please contact us:
📞 727-620-5858 or Text “HELP”
📧 info@primedentalcarefl.com
📍 Prime Dental Care LLC — 516 Lakeview Rd, Ste 1, Clearwater FL 33756